Biography:
Professional Experience:
- Assistant Professor of Marketing, 2007.
- Macy's (formerly Federated Department Stores, Inc.)
- The Kroger Co.
- Fifth Third Bank
- Strategic Insights-Business and Marketing Consultancy
Education:
- PhD, University of Cincinnati
- MBA, Xavier University
- BSBA, Xavier University
Teaching Interests:
Awards:
Research Interests:
- Business-to-Business Relationships
- Services Marketing
- Customer Retention
- Corporate Branding/Image
- Marketing Strategy
Selected Publications:

















