Credit Card Processing Services
Although the cost associated with Ohio Northern’s credit card processing continues to grow each year, the University wants to continue to offer the option to pay by credit card. Therefore, ONU has contracted with Touchnet PayPath, a third-party company, to provide credit card processing services for student accounts. We hope this page will answer many questions you may have. Click on the questions to see the answers.-
Due to increasing costs to process credit card transactions, ONU has contracted with a third-party company, Touchnet PayPath, to provide credit card processing services for student accounts. By contracting with PayPath, ONU can receive the full amount of the payment without being responsible for processing fees. The fee is charged by the third-party processor, not ONU.
-
The third-party credit card processor, Touchnet PayPath, established the 2.95% and 4.25% rates to cover the credit card transaction fees assessed by credit card companies.
-
No, most Ohio colleges and universities charge a similar fee.
-
You can avoid paying the convenience fees by paying online with an e-check, which is an electronic debit to your checking or savings account. This payment can be made over the Internet through the ONU Self-Service Banner eBill system. (See below for access instructions.) To avoid the convenience fee, choose the “electronic check” option.
You also can avoid the convenience fee by mailing or delivering a check to the Controller’s Office at the address below. Always include your campus ID number on the check.
Ohio Northern University
Office of the Controller
525 South Main Street
Ada, OH 45810 -
Yes, students can pay online via the ONU Self-Service Banner eBill system. After logging in, click the “Student” tab and then the "Ebill" tile. This will direct you to your billing statement and the portal to make your secure online payment.
-
Another user can make an online payment on behalf of the student only if the student has set the individual up as an authorized user via the ONU Self-Service Banner eBill system. Once access has been granted, the log in information will be provided via email and should be entered here.
-
Credit card payments cannot be made over the phone or via mail. This is a security measure that ensures confidentiality of your payment information.
-
Credit card payments can be made at the Controller’s Office in Lehr Memorial using the kiosks located in the lobby, which access the ONU Self-Service Banner eBill system. The convenience fee is still applied to any payments made by credit card.
-
No. Credit card companies will not honor checks used electronically. The payment will be returned as “account not found.” You may use these checks through the mail or in person only. Send mail payments to the address below. Always include your campus ID number on the check.
Ohio Northern University
Office of the Controller
525 South Main Street
Ada, OH 45810 -
No. The convenience fee is not refundable, even if the payment to which it relates is canceled, refunded, credited or charged back.
-
Yes. If you use your debit card like a credit card to pay your student account charges, you will be charged the appropriate convenience fee. For checking or savings account debits, please use the e-check option to avoid paying the convenience fee.
-
No. The convenience fee is assessed by a third-party company, Touchnet PayPath, in addition to the payment. The convenience fee will not appear on your student account or on your eBill statement.
-
Two separate transactions will appear on your credit card statement: one transaction for the student account payment and one transaction for the convenience fee.