Technology is a central component of the campus learning environment. The Office of Information Technology provides tech support to the ONU community and introduces and maintains the most current technology, standards, procedures and equipment.
Technology is a central component of the campus learning environment
The Office of Information Technology provides tech support to the ONU community and introduces and maintains the most current technology, standards, procedures and equipment.
A host of services continually updated to enhance your campus experience
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2 Collaboration Spaces
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4 Dedicated support technicians on staff
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Free Technical Support
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Free Software downloads for your personal equipment
Walk-ins welcomed!
Our IT Help Desk is staffed by real humans, and students are encouraged to come to the IT Building to speak with them about their computer issues. Hours for walk-ins are M-F from 8 a.m. to 8 p.m. The IT Help Desk support line (419-772-1111) is also available M-F from 8 a.m. to 10 p.m., and on weekends from 10 a.m. to 8 p.m.
Where technology and people connect
Centrally located and accessible to everyone on campus, the IT building offers space for collaborative meetings and one-on-one tech support.
TECHNOLOGY RECOMMENDATIONS
The Office of Information Technology does not recommend a specific vendor for computer purchases. Both Microsoft Windows and Apple Macintosh systems are supported. However, the following minimum requirements should be met when purchasing a new computer. The College of Law and the College of Business Administration recommend a laptop.
Please install the latest operating system updates and anti-virus definitions before you arrive on campus.
Ohio Northern University students are eligible for special educational pricing from the following vendors:
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- Processor: Intel Core i5 (12th Gen or greater) or Apple M1 or M2
- Memory: 8 GB of RAM or greater
- Hard Drive: 256 GB or greater (SSD/Flash)
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- Microsoft: Windows 11 - version 22H2 or higher
- Apple: macOS 13 Ventura
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- Microsoft Office (Windows and macOS) - Get Office 365
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- Wired network ports are available in residential rooms (ethernet cable provided at the IT Help Desk).
- For devices without built-in Ethernet, consider an external Ethernet adapter.
- Wireless: 802.11g/n is available in academic and residential areas.
- Printers are accessible in academic labs. Consider purchasing a personal printer (wireless printing not supported).
- Android Tablet or iPad
- Headphones
- A USB flash/thumb drive (16 GB or greater)
- Wireless mouse for laptop
- Extra phone charger
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- Verizon Wireless (4G on campus)
- ATT Wireless (3G on campus)
Office of Information Technology
Information Technology Building307 Union Street
Ada, Ohio 45810
Tech Support Line: 419-772-1111
help-desk@onu.edu
Summer Hours:
Monday through Friday - 8 a.m. to 5 p.m.
Saturday through Sunday - Closed