Ohio Northern University (ONU) is committed to addressing all student concerns and complaints in compliance with HEA Title IV, CFR 34, Sections 600.9(a)(1) and 668.43(b). Students enrolled in courses or programs at ONU are encouraged to report and seek resolution for concerns related to ONU policies and procedures using internal and external reporting channels. The Student Handbook is posted on ONU's Student Life webpage, where it can be downloaded as a pdf file.

INTERNAL REPORTING

ONU’s established formal complaint policies and procedures are outlined in the Student Handbook and are also listed below.

Academic Complaints

  • Academic Code of Conduct Violations – See Student Handbook, Appendix F
  • Academic Misconduct Policy and Procedure – See Student Handbook, Appendix F
  • Grade Appeals Policy and Procedure – See Student Handbook, Appendix G

Non-Academic Complaints

  • Non-Academic Misconduct Policy and Procedure – See Student Handbook, Appendix E
  • Student Code of Conduct Violations – See Student Handbook, Appendix E
  • Behavioral Concerns – See Student Handbook, Appendix C; also Concern for Student Well-Being Referral Form
  • Hazing Incidents – See Student Handbook, Appendix S; also Hazing Prevention
  • Crime Reporting – See Student Handbook, Appendix U; also Report a Crime
  • Student Traffic Appeals – See Student Handbook, Appendix N
  • Student Fee Appeals – See Student Handbook, Appendix O

Discrimination Complaints

  • Sexual Discrimination and Harassment Policy and Procedure – See Student Handbook, Appendix B; Title IX | Ohio Northern University
  • Sexual Discrimination and Sexual Harassment Reporting – See Student Handbook, Appendix B
  • Discrimination, Intimidation, and Harassment Reporting – See Student Handbook, Appendix E

Students may also submit an electronic form through the ONU’s Ethics and Conduct Hotline. A triage team reviews the submission and forwards the complaint to the relevant academic or administrative department for review. The student’s information will be kept as private as possible while ensuring campus safety and complying with legal requirements. ONU ensures all complaints are addressed promptly and fairly. 

EXTERNAL REPORTING

If a student believes ONU has not adequately addressed their complaint, they may seek assistance from external agencies:

STUDENT COMPLAINT POLICY AND PROCEDURE

ONU maintains student complaint records in compliance with institutional policy and Higher Learning Commission (HLC) expectations. ONU’s Student Complaint Policy and Procedure is located at here.